Frequently Asked Questions
Everything you need to know about your NIS America shopping experience.
How long does shipping take for new collection releases?
Standard shipping typically takes 3-5 business days within the continental US. For limited edition fashion drops, please allow an additional 48 hours for processing due to high demand.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that certain limited-run collaboration items may be final sale.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size chart with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you ship internationally?
Yes, we ship to over 50 countries. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Klarna and Afterpay.
How should I care for my NIS America garments?
To preserve the quality of prints and fabrics, we recommend washing items inside out in cold water and hanging them to dry. Specific care instructions are located on the inner neck label of each piece.